At Clean Body Biotics, caring for the body means caring for the environment we’re part of. Every decision we make—from ingredients to packaging to fulfillment—reflects our commitment to reducing waste and lowering our footprint.

Wellness is personal. If your first order doesn’t feel right for you, we’ll honor that with a simple refund of the product cost. No excess shipments. No unnecessary returns. No added waste.

1. First order satisfaction guarantee

Your first order is risk-free, up to a 90-day supply. If you are not fully satisfied, let us know within 30 days of purchase, and we will refund the product cost of up to one 90-day supply, no questions asked. You keep the product—because sending it back only adds to the problem we are here to solve.

The mail system is great, but still imperfect. If there are issues with any shipments and you need replacements, we will gladly send one at your request.

2. Orders exceeding a 90-day supply

The guarantee is designed to let you try Winnow and see if it works for you — not to backstop bulk purchases. For first orders that exceed a 90-day supply (for example, multiple bundles purchased together), any product beyond the first 90-day supply is final sale and is not eligible for refund. This limit applies per customer and per household.

3. Subsequent orders

Refunds are available only on your first order. Recurring refills and any orders after your first are not eligible for refund. You can reschedule, modify, or cancel your subscription at any time from your account.

4. Why this matters

“Good In. Bad Out.” isn’t just about what happens in the body. It’s how we think about everything we make and move. Every box, every label, every mile matters. By avoiding unnecessary shipments, we conserve materials, save energy, and lessen emissions—while leaving you in full control of your wellness journey.

5. Fine print

Refunds are of the product cost only. Shipping, VAT, and duties are not  refundable. We are not able to provide refunds for subscriptions that are canceled and subsequently reactivated. Please allow 2–5 business days for us to process your refund and an additional 7–10 days for the accounts to reflect in your bank.

6. Changes To This Policy

We may update this Returns & Refunds Policy from time to time. Any changes will be posted on this page with the revised effective date.

7. Contact

If you have questions about this policy or need help with a refund or replacement, please reach out to support@winnowlabs.com